Doorman – კარისკაცი

ვაკანსიის დეტალები

Paragraph Freedom Square, a Luxury Collection Hotel is the market leader in the country and aside from the stunning design elements and extraordinary interior of the hotel, every hotel associate plays a vital role to ensure that guests experience an indigenous, rare and captivating stay in line with the core values of the Luxury Collection brand

Role Summary

Represents the hotel to the guest throughout all stages of their stay. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Maintain complete knowledge at all times of: Hotel features/services, hours of operations, Room rates, special packages and promotions, daily house count and expected arrivals/departures and scheduled daily group activities. Support team to reach common goals; listen and respond appropriately to the concerns of employees

Role Main Responsibilities

• Greet and welcome guests and visitors to the hotel.
• Greet visitors and guests on departure, wishing them a pleasant journey.
• Relieve guests of their luggage on arrival, store it and log it if a porter is not available.
• Handle all guests requests, queries, comments and complaints in a courteous and prompt manner, taking the necessary action steps and ensuring follow-through where required.
• Open cars/taxis doors arriving at the hotel and give help to people in need, especially old, disabled, children, and people carrying heavy loads.
• Remove all items of luggage from the vehicle of the guest and call a porter to take delivery of guest luggage into the hotel.
• Where luggage porter is unavailable, escort guest into the lobby and to the reception desk, and to deposit the luggage in the luggage room and inform the concierge.
• To call taxis for guests and visitors, to open doors as appropriate and to give directions as required.
• Greet and welcome guests with the appropriate greeting of the day and direct them personally into the hotel.
• Whilst accompanying guests, to promote hotel services and facilities.
• Ensure guest satisfaction by performing such duties as attending to their requests and inquiries courteously and efficiently, and accepting changes or additions in work hours, which are necessary for the maintenance of uninterrupted service to hotel guests and patrons

Required Skills/Abilities:

• Excellent verbal communication skills in English, Georgian and ideally another international language.
• Can multi-task, is team oriented and work diligently to resolve issues when they arise
• Excellent organizational skills and attention to detail.
• Excellent Interpersonal skills.

Education and Experience:

• Experience in the respective field.
• Experience of working in International Environment.
• Experience of working in Luxury Tier Hotels is a definite plus.

The interested applicants should send their CV to:  [email protected]  

Please indicate the Position you apply for in the “subject” line.

Note: Marriott International is an equal opportunity employer. We are committed to hiring a diverse workforce and a sustainable, inclusive culture that puts employees first.

Only short-listed candidates will be contacted. In order to determine the suitability of the candidate for the vacancy, Paragraph Tbilisi City LLC carries out candidate`s personal data processing in compliance with the requirements established by the Law of Georgia in regards with Personal Data Protection.
By sending an application (resume) for the mentioned vacancy, you confirm that you agree to the processing of personal data provided by you (including special category data) by Paragraph Tbilisi City LLC for the purpose of making Contracts with you, including of making decisions about the establishment of labor relations both within the current vacancy and in relation to future vacancies.

We would like to inform you that information about the candidate is stored in Paragraph Tbilisi City LLC for a period of no more than 1 year.

In the event if you do not want the company to carry out further data processing, or you want to change or delete the provided data, and you also want to exercise other rights granted by the law of Georgia on personal data protection, please contact us repeatedly at the following address of the company; 2 Gudiashvili street, Tbilisi, Georgia or send us the mail to the following mail address: [email protected].